CS10 – Customer Service in SAP Basic Course


CS10 – Basic SAP Course Customer Service in SAP


Content SAP training / courses: Basic principles of management in Customer Service module SAP CS (Customer Service module) training offer... zobrazit více

CS20 – Customer Service advanced training – Customer service in SAP


Content SAP training: Work Center creation Equipment creation Purchasing of external service Serial Numbers / Batch Management Materials Reservations CS... zobrazit více

SAP training / course content:

Basic management principles of the Customer Service module

Training offer of SAP CS (SAP Customer Service module training) – Basic course for users and key users of SAP.
From the SAP training specialist: ITICA company.

  • Material Master Data
  • Customer Service Notification
  • Customer Service Order
  • Service Confirmation & Material Consumption
  • Service Quotation
  • Invoicing of the service

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  • We must evaluate SAP support from ITICA company with the highest marks. It is necessary to highlight their friendly attitude, the willingness and ability to explain everything so that even the least proficient user did not have problem with the work in the system. I think that all of our employees understand how to use this new tool, its principle and function.


    Marek Klůfa, Carl Zeiss AG

  • I would like to thank you once again for cooperation and for SAP training, which took place in our company. Colleagues were very satisfied and I believe that it has brought them a lot of useful.



    Monika Kohoutová, Nemak Czech Republic