- SAP support: telephone or email support, requirement solution
- SAP training: training of SAP users
- SAP system cutomization: support in system setup and testing system functionality
- SAP system & user development: support of daily operations and system development according
to customer requirements
Before we provide support, we recommend performing an initial analysis of the current SAP settings with a focus on the processes that will be supported. The analysis is carried out in the form of a consultation with Key Users.
What you get – results of the initial analysis:
- Customized training – we design customized training for you to improve users’ work in SAP
- More efficient use of SAP system – we recommend more efficient use of the SAP system in the context of the current setting or a possible customization of processes in order to make the use of SAP more optimized and efficient.
- Recommendation of new functions – we suggest further extensions and new features for you.
SAP IMPLEMENTATION SUPPORT
Support for deploying SAP in subsidiary companies.
- User support and training, appropriate documentation
- Common system support, optimizing current status, implementation of new projects
- SAP audit
Hereby we identify and compare current SAP settings.
We focus mainly on these areas:
- Check the data cleannes in SAP
- System setup level (Customization)
- Scope, clarity and usability of SAP documentation
- Assessment of knowledge level of key users